Privacy Policy

Version 1 – October 2022

This Privacy Policy contains information about how we treat your privacy

and confirms that protecting your privacy is our top priority

North East Tech Wizard (ABN 74 740 279 391).

North East Tech Wizard

Information We Obtain from You

The information we obtain from you includes:

Your contact details including:

- Name

- Address

- Phone Number

- Email Address

Non- personal identifiable information regarding your use of our website including:

- The browser type

- Pages viewed

- Time spent on the website

- The geographic location of your IP

How we use your Information

We use your contact information primarily in order to:

- Contact you regarding booking of a repair or other IT service

- Inform you concerning the progress of the repair; and

- Let you know when the repair or upgrade has been completed.

We need your login and password to access your computer to undertake the work

that is required. We also need to access your computer to check that the

repair has been successful.

Your information will only be used (for the above purposes) by North East Tech Wizard staff. We do not share your personal information with any third parties including businesses, organisations and individuals.

The non-personal identifiable information we collect from your visit to our website is used only in an amalgamated form. It is used by us internally to use to improve user website experience. We use the information to gauge traffic to our website and assess trends in usage etc. This is commonly undertaken practice by many businesses with

websites. This information will only be used by the owners of North East Tech Wizard.

Our Right of Refusal

We reserve the right of refusal for any repair or IT services job that for any reason.

We do not have to provide an explanation for this refusal.

Illegal Activity

If we suspect that a computer provided to us for repair is stolen property it is our legal responsibility to report our suspicions to the appropriate authorities.

It is also our legal responsibility to report any other illegal activity that is discovered as part of the computer repair process. This includes any videos, photos or correspondence related to child pornography, domestic abuse and sexual assault etc.

Privacy of your Information

North East Tech Wizard ensures the privacy of your information. We will never copy personal information, software and files which are outside the requirements of the repair job. Nor would we copy any information without a client’s consent.

All backups made as required for repairs, data retrieval, and new computer builds etc will be destroyed once the necessary use has been made of them. Except for the copy that we provide to you, the client.

Policy Changes

We reserve the right to make changes to our policy. Should this occur we will update this Privacy Policy and publish it on our website.

Feedback and Contact Information

We would appreciate your input into our Privacy Policy. Any suggestions or recommendations are welcome. Please contact us at netechwizard@gmail.com.

If you have any questions or concerns about any part of our Privacy Policy, please contact us at netechwizard@gmail.com or phone us on 0448 052 056.